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    FEDERAL GOVERNMENT / STRATEGY + OPERATIONS

    Delivering missions through workforce cuts and continuing resolutions

    Federal agencies deliver defense, benefits, regulation, research, health, infrastructure and other programs funded by congressional appropriations, mandatory spending and user fees. Much of the work runs through contractors and grantees, so agency performance depends on budget execution, acquisition, workforce capacity and the systems that process benefits, grants and claims.

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    P&L OPERATING MODEL

    See how commercial and operating decisions move the P&L.

    Select a sector and switch between the profit bridge and the underlying cost structure. The baseline is indexed to revenue so the economics remain comparable.

    INDUSTRY P&L BRIDGEFEDERAL GOVERNMENT / REVENUE INDEXED TO 100
    REVENUE INDEX100.0 → 102.0Commercial growth case
    OPERATING PROFIT4.0 → 9.6+5.6 points
    MARGIN4.0% → 9.4%Combined opportunity case
    4.0Baseline profit
    +2.0Revenue growth
    +1.2Contracts + services
    +0.8Personnel compensation + benefits
    +0.8IT operations + modernization
    +0.5Rent, facilities + travel
    +0.3Other operating costs
    9.6With Aryo profit
    Commercial growthOperational improvementResulting profit
    REVENUEPrice, mix, retention, channel, product, and market focus
    COSTProcurement, labor, throughput, footprint, complexity, and overhead
    DATACompany actuals, industry benchmarks, operating signals, and measured deltas

    HOW THE BUSINESS WORKS

    How federal government companies make money.

    The revenue streams and structural traits that decide where profit is made and lost in this sector.

    Revenue model

    • Annual discretionary appropriations by account
    • Mandatory program funding set in authorizing law
    • User fees, reimbursable agreements and working capital funds
    • Supplemental and multi-year appropriations for specific needs

    Appropriations timing

    Continuing resolutions block new starts and delay contract awards, compressing obligations into the remaining months of the fiscal year.

    Contractor-delivered work

    A large share of agency spending flows through contracts, so acquisition strategy and contract management drive both cost and results.

    Legacy systems

    Many benefits, financial and case-management systems are decades old, raising operations and maintenance costs and limiting process change.

    Civil service rules

    Hiring, classification and reduction-in-force rules shape how quickly an agency can change the size and skills of its workforce.

    WHAT TO WATCH

    The measures and pressures that matter now.

    Five numbers management should review every month, and what is changing in the sector.

    1. 1

      Cost per case or transaction

      Shows the efficiency of benefit, claim, permit or grant processing over time.

    2. 2

      Backlog and processing time

      Measures the service level the public actually experiences.

    3. 3

      Improper payment rate

      Indicates payment accuracy and how well internal controls work.

    4. 4

      Obligation and outlay rates

      Show budget execution against the spend plan for each account.

    5. 5

      Time to hire for critical roles

      Tracks the agency's ability to restore capacity in mission-critical positions.

    Pressures right now

    • Workforce reductions, reorganizations and hiring freezes in 2025 removed experienced staff from many agencies while statutory workloads largely remain.
    • Repeated continuing resolutions and shutdown risk make it hard to launch new programs and award contracts on schedule.
    • Agencies are under pressure to consolidate contracts, cut consulting spend and move common functions such as procurement and HR to shared services.
    • Executive orders and OMB guidance are pushing agencies to adopt AI faster while documenting risk management and governance for each use.

    WHERE THE VALUE IS

    Where federal government companies find the most value.

    The changes that usually move the P&L most in this sector, and the service that delivers each one.

    Automate document-heavy work

    Use AI-assisted intake, extraction and review with human sign-off to reduce backlogs in claims and case processing.

    Workflow automation & AI agents

    Restructure contracts

    Consolidate overlapping contracts, tighten requirements and use performance measures that tie payment to results.

    Procurement & supplier savings

    Plan the workforce

    Identify critical roles left exposed by staff reductions and plan knowledge transfer, targeted hiring and reskilling.

    Leadership & talent planning

    Questions leaders in federal government should be able to answer

    • Which programs have the highest cost per case, and what drives it?
    • Where did recent staff reductions leave gaps in critical skills?
    • Which contracts could be consolidated or restructured to pay for outcomes?