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    WATER & WASTEWATER / STRATEGY + OPERATIONS

    Aging pipes and new contaminant rules need capital customers can afford

    Water and wastewater companies treat and deliver drinking water and collect and treat wastewater, as municipal utilities, investor-owned utilities and contract operators, supported by engineering, equipment and testing firms. Regulated utilities earn a return on invested capital approved by state commissions, so performance depends on capital plans, rate recovery, operating efficiency and compliance.

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    P&L OPERATING MODEL

    See how commercial and operating decisions move the P&L.

    Select a sector and switch between the profit bridge and the underlying cost structure. The baseline is indexed to revenue so the economics remain comparable.

    INDUSTRY P&L BRIDGEWATER & WASTEWATER / REVENUE INDEXED TO 100
    REVENUE INDEX100.0 → 103.0Commercial growth case
    OPERATING PROFIT24.0 → 29.7+5.7 points
    MARGIN24.0% → 28.8%Combined opportunity case
    24.0Baseline profit
    +3.0Revenue growth
    +0.8Operations labor
    +0.8Power & treatment chemicals
    +0.2Depreciation
    +0.2Property & other taxes
    +0.7Maintenance & outside services
    29.7With Aryo profit
    Commercial growthOperational improvementResulting profit
    REVENUEPrice, mix, retention, channel, product, and market focus
    COSTProcurement, labor, throughput, footprint, complexity, and overhead
    DATACompany actuals, industry benchmarks, operating signals, and measured deltas

    HOW THE BUSINESS WORKS

    How water & wastewater companies make money.

    The revenue streams and structural traits that decide where profit is made and lost in this sector.

    Revenue model

    • Regulated water and sewer rates based on rate base and operating costs
    • Contract operations and maintenance fees for municipal systems
    • Rate base growth from acquiring municipal systems at fair market value
    • Equipment, treatment chemicals and engineering services

    Capital intensity

    Aging mains, treatment plants and new regulatory requirements drive large capital programs relative to revenue.

    Fragmented systems

    Thousands of small systems lack the scale to fund upgrades, which creates acquisition opportunities for investor-owned utilities.

    Rate recovery mechanisms

    Infrastructure surcharges and multi-year rate plans determine how quickly new capital starts earning a return.

    Non-revenue water

    Leaks, meter inaccuracy and theft mean utilities pay to treat and pump water they never bill.

    WHAT TO WATCH

    The measures and pressures that matter now.

    Five numbers management should review every month, and what is changing in the sector.

    1. 1

      Non-revenue water

      Water produced but not billed is both a direct cost and a lost resource.

    2. 2

      Main break rate

      Shows pipe condition and where replacement dollars should go.

    3. 3

      Earned versus allowed ROE

      Measures how well rates recover capital and operating costs.

    4. 4

      Compliance violations

      Tracks regulatory and public health risk.

    5. 5

      O&M cost per connection

      The core operating efficiency measure across systems.

    Pressures right now

    • EPA’s PFAS drinking water limits for PFOA and PFOS require new treatment at many systems, though the agency has moved to extend deadlines and revisit other PFAS limits.
    • Lead service line rules require utilities to inventory and replace lead pipes on a fixed federal timeline.
    • Affordability concerns are limiting how fast rates can rise even as capital needs grow.
    • Cyberattacks on water systems have drawn federal warnings and new security expectations.

    WHERE THE VALUE IS

    Where water & wastewater companies find the most value.

    The changes that usually move the P&L most in this sector, and the service that delivers each one.

    Capital and rate planning

    Prioritize pipe and plant replacement by risk and regulatory deadline, and plan rate recovery alongside it.

    Corporate & business strategy

    Questions leaders in water & wastewater should be able to answer

    • What will PFAS treatment and lead line replacement cost us, and how will we recover it?
    • How much of the water we produce do we never bill?
    • Which nearby municipal systems could we acquire and integrate profitably?