Skip to content

    Cost reduction & overhead (SG&A)

    Take out cost that doesn't help customers, and keep what does.

    A structured review of overhead and operating costs (organization, third-party spend, facilities, processes and technology) that separates cost the business needs from cost it has accumulated, then removes the latter in a way that sticks.

    WHEN COMPANIES CALL US

    You may need this if…

    • Overhead has grown faster than revenue for several years.
    • Each department says it is lean, but the total doesn't add up.
    • Previous cost cuts came back within a year.
    • A lender, sponsor or board has set a margin target with a deadline.

    WHAT YOU GET

    Outputs your team keeps and uses.

    01

    Cost baseline

    All operating and overhead cost by function, activity and vendor, compared with what the business needs to deliver.

    02

    Savings pipeline

    Specific opportunities with value, timing, one-off cost and risk, from quick fixes to structural change.

    03

    Organization options

    Spans, layers, shared services and outsourcing options where they make sense, with the people impact explained.

    04

    Savings tracker

    Savings validated with finance and tracked to the P&L until they are delivered and sustained.

    HOW IT WORKS

    The work, step by step.

    1. 1
      Weeks 1–4

      Baseline

      Map cost by function, activity and vendor; interview leaders on what drives it.

    2. 2
      Weeks 4–8

      Build the pipeline

      Develop and size savings ideas with function owners; agree targets.

    3. 3
      Weeks 8–12 and beyond

      Deliver

      Implement, track savings with finance and put controls in place so costs don't creep back.

    QUESTIONS THIS ANSWERS

    • Which costs support revenue and customers, and which don't?
    • How much can we take out, how fast, and at what one-off cost?
    • How do we protect capability and morale while doing it?
    • What stops the savings from creeping back?

    HOW WE MEASURE IT

    • SG&A as a share of revenue
    • Savings delivered versus plan
    • One-off cost to achieve
    • Cost per transaction or per customer

    COMMON QUESTIONS

    Before you get in touch.

    No. Third-party spend, processes, facilities and technology usually hold as much opportunity as headcount, and changes to people are planned carefully and lawfully.

    START A CONVERSATION

    Tell us where you are and what needs to change.

    A senior member of the team will reply within one business day to talk through scope, timing and whether this is the right starting point.

    Discuss the opportunity.

    We use these details to respond to your inquiry. Privacy policy.