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Can your team respond to inbound leads within the promised window?
Convert lead handling workload and productive hours into a staffing requirement.
Example scenario
Editable demonstration inputs, not verified industry benchmarks. Enable JavaScript to calculate your own scenario.
- Leads / working day
- 150
- Average handling minutes / lead
- 12 minutes
- Productive hours / agent / day
- 5 hours
- Current response agents
- 4
- Peak-day demand uplift
- 30 %
Additional agents at peak
Example result only, not a forecast or promise.
- Required total agents
- 8
- Peak workload / day
- 39
- Current daily hour shortfall
- 19
What to do with this result
Check hourly arrivals and queueing separately; daily capacity alone cannot guarantee a response-time SLA.
Know what is inside the model.
Planning model, not personalized financial advice. Your inputs remain in your browser.
Calculation method
Required agents = ceiling(leads × (1 + peak uplift) × handling minutes / (productive hours × 60)).
Assumptions and limitations
- Example inputs are editable scenarios, not Aryo results or independently verified industry benchmarks.
- Use matched cohorts and fully loaded costs. Attribution is an assumption, not evidence of incremental lift.